Kingston General Hospital

CONNELL 1 ER – Advanced Triage

Kingston, Ontario

Sector: Healthcare

Architect: N/A

Contractor: Cupido Construction

Project Start: October 2016

Completion: January 2017

Belroc Products Supplied & Installed:  Cubicle Track, Privacy Curtains

Define.

...with trusted talent

The Ministry of Health was introducing a redesigned Advanced Triage System with the purpose of improving patient flow through ER and increasing patient satisfaction with the reduction of the overall length of stay. Kingston General Hospital was selected as a pioneer for this new process.

The Kingston General Hospital’s ER Department initially had a Disposable Curtain System, but wanted it replaced with fabric. Defining the scope, Belroc created a hybrid system allowing for a fabric and disposable privacy curtains. Thus, the Suspend Modular Curtain System was born.

Direct.

...by managing expectations

As with all Emergency departments, the control of a highly infectious environment is paramount in public healthcare. Defining both the required control and the requested fabric options, Belroc’s Suspend System was KGH’s preferred and sole sourced choice to meet the Ministry of Health’s concept.

Deliver.

...with personalized implementation

Having created such a strong partnership with KGH and Cupido Construction, Belroc’s Projects Team were privileged to help Direct the teams through to install. Belroc’s Project Team invested itself in the job, visiting the ER Department frequently to make sure the product installation was going smoothly and to keep communication clear with all parties involved. Despite time schedules being restricted, Belroc worked around this to deliver the full
solution, efficiently, on time, and as defined.

Client Testimonial

Dianna Conroy, Secretary of Environmental and Transportation

“The service that I have experienced with the office staff & sales staff have been nothing but informative, quick responses, very helpful and very pleasant to deal with, when placing all the orders that I have placed in the last year and prior.”

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